Duration: 1 min 8 sec

Harvey Mackay's ability to teach profound business and life lessons in a compelling yet entertaining way has made him one of America's most popular speakers. Watch and learn while he presents 12 practical ideas on how to: Arm yourself with prospect, client and competitor information the CIA would envy; See people who don't want to see you then make them glad they did; Think big, bold, creatively and in quantum leaps; Develop and maintain relationships in creative ways.